What is the OldTown® Warranty?
Items purchased on this website have a 1 year limited warranty.
What is your return policy?
You have 30 days from date of delivery to request a return for refund. You can review more detailed return information on our Return Policy page.
How do I return my item?
Contact our customer service team with your request. Please include your purchase receipt. We can only accept product returns for items purchased on our website. We are unable to process returns for items purchased through a 3rd party retailer.
When can I expect a refund?
Refunds can take up to 10-14 days to process. Refunds are made using the original form of payment used to make the purchase. Please note that express delivery costs cannot be refunded.